* All outbound (long-distance) calling plans and Toll Free inbound (800 origination) services exclude Alaska and the Yukon Territories. Unlimited calling and other services for all IPComms plans are based on normal business use by a single typical business. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, average length of call, calling patterns, minutes used and other factors. All services are subject to our Reasonable Use Policy and Terms of Service. Unlimited plans provide unlimited local inbound calls from the locations where the numbers are purchased. HIGH SPEED INTERNET REQUIRED. Additional PSTN calling charges and/or deposits may apply on some toll-free and PSTN forwarding services. Packages and special pricing apply to new customers only. Limit one package per customer. All rates exclude: regulatory, equipment, taxes, & shipping, number porting/transfers, and 911 recovery fees. IP Communications 911 service operates differently than traditional 911. See Emergency Calling - 911 for details. Some VoIP Devices are not compatible with IP Communications services. 30-day money back guarantee does not apply to usage charges - see 30-day money back guarantee details for more information.